Customer Information privacy policy

1. Purpose and scope of information collection

https://ogawaworld.vn/ does not sell, share or trade customer personal information collected on the website to any other 3rd parties.

Personal information collected will only be used within the company.

When you contact to register for the service, the personal information that Ogawaworld.vn collects includes:​

• Full Name
• Your Address​
• Phone Numbers
• Email
• Information about provided services:
• Product Name
• Quantity
• Delivery time

2. Scope of information use

Personal information collected will only be used by https://ogawaworld.vn/ within the company and for one or all of the following purposes:

• Customer Service
• Info of provided services
• Process orders and provide services and information via our website following customer’s requests
• We may send you information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications.
• In addition, we will use the information you provide to assist with customer account management; confirm and execute financial transactions related to your online payments;

3. Information storage time

For personal information, https://ogawaworld.vn/ only deletes this data if the customer requests it, the customer requests to send an email to customerservice.vn@ogawaworld.net

4. Persons or entities that may have access to personal information:

Subjects that have access to customers' personal information fall into one of the following cases:

• HEALTH SOLUTION COMPANY LIMITED
• The partners have signed a contract to perform a part of the service provided by HEALTH SOLUTION CO., LTD. These partners will receive information according to contractual agreements (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company..

5. Address of the unit that collects and manages personal information: HEALTH SOLUTION COMPANY LIMITED

Address: 2nd Floor, M-Building Tower, No. 9, Street No. 8, Area A, New Urban South City, Tan Phu Ward, District 7, HCMC. Phone number: +84888666065

Website: https://ogawaworld.vn/

Email: customerservice.vn@ogawaworld.net

6. Tools for users to access and correct their personal data

https://ogawaworld.vn/ does not collect customer information through the website, personal information of customers is collected via email, contact us to order products and services and send it to our email box: customerservice.vn@ogawaworld.net or contact phone number to order products call +84888666065You can contact the above email address and phone number to request customerservice.vn@ogawaworld.net or contact phone number to order products call +84888666065 +84888666065

You can contact the above email address and phone number to request Ogawaworld.vn to correct your personal data.

7. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope.

At https://ogawaworld.vn/ the protection of your personal information is very important, you are guaranteed that the information provided to us will be kept confidential. https://ogawaworld.vn/ commits not to share, sell or rent your personal information to anyone else. Ogawaworld.vn commits to only use your information in the following cases:​

• Improve service quality for customers
• Settlement of disputes and complaints
• When required by law enforcement.

https://ogawaworld.vn/ understands that your rights in the protection of personal information are also our responsibility, so in any case, you have any questions or comments related to the privacy policy of https://ogawaworld.vn/ and regarding personal information being used for the wrong purposes or within the notified scope, please contact hotline +84888666065 or email: customerservice.vn@ogawaworld.net