Privacy Policy

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Terms and Conditions

All terms and conditions listed below are applicable to OGAWA products, registered with OGAWA Vietnam Ltd.

Due to constant upgrades and improvements in software, hardware and product design engineering, massage experiences between display units and delivered units may vary marginally. Due to the nature of developmental upgrades, replacement and refunds are non-applicable.

We would like to express our most sincere gratitude to all OGAWA Customers and Supporters. While we are constantly working towards delivering better customer experiences both online and offline, we value the welfare of our staff and we keep the responsibility of ensuring a safe and positive working environment, close to our hearts. Mutual respect is deeply appreciated.

We reserve the right to protect our staff and/or refuse rendering services/demands from abusive customers and situations.

Personal details provided to OGAWA through this website will only be used in accordance with our privacy policy.

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.